ASTAIRO – TERMS OF SERVICE

1. General Provisions

1.1.

These Terms of Service ("Terms") set forth the conditions for accessing and using ASTAIRO ("ASTAIRO / App / Services"). Please read the following Terms carefully. By downloading, accessing, or using the App, you acknowledge, understand, and agree that you have read and accepted these Terms, the Privacy Policy, and the Subscription & Cancellation Terms. If you do not agree with these Terms, please do not use the App.

1.2.

These Terms apply to ASTAIRO applications available on the Google Play Store and Apple App Store, the official website, and ASTAIRO's official social media accounts.

1.3.

ASTAIRO is owned by IANDROOTS Yazılım Teknolojileri ve Ticaret Anonim Şirketi ("IANDROOTS"). These Terms constitute a legal and binding agreement between IANDROOTS and the User.

2. Definitions

For the purposes of these Terms, the following definitions apply:

ASTAIRO: An application developed to provide a personalized spiritual journey powered by artificial intelligence.
Social Media: Online communities or social networking platforms created and operated by ASTAIRO.
User: Any natural or legal person accessing or using the Services provided by ASTAIRO (including visitors or App users).
App: The mobile application belonging to ASTAIRO.
Website: The official website operated by ASTAIRO. Third-party links, advertisements, sponsors, and other services on the website are not included in this definition.

3. General Terms of Use

3.1.

By accessing or using ASTAIRO, the User acknowledges that these Terms, other policies, disclaimers, and all provisions stated herein are deemed to have been read and accepted. No express "declaration of acceptance" is required from the User. Upon acceptance, all information, services, and tools accessible through the App are made available to the User.

3.2.

The App is prohibited for persons under the age of 13.

3.3.

Users under the age of 18 must have the explicit consent of a parent/guardian to use the App.

3.4.

It is assumed that the User is of legal age to use ASTAIRO.

3.5.

Users who consider themselves unable to fulfill the conditions set forth in the Terms or the Privacy Policy should not download or use ASTAIRO. In cases where the User is not of legal age or there are legal restrictions rendering the acceptance declaration invalid, such acceptance will have no legal effect, and the User must not use ASTAIRO.

4. Monitoring of Terms of Service

4.1.

In order to provide the best service to its Users, ASTAIRO is continuously developed and updated by IANDROOTS. Accordingly, IANDROOTS may, at its sole discretion, amend these Terms from time to time, introduce new/additional services, or impose new/additional conditions.

4.2.

IANDROOTS will make reasonable efforts to notify Users of changes, but Users are responsible for checking the Terms each time they access ASTAIRO to learn the applicable conditions. Updated Terms of Service shall enter into force on the date of publication. Accessing ASTAIRO thereafter shall constitute acceptance of the changes.

5. Use of Content and Services

5.1.

The use of ASTAIRO is subject to the conditions specified in these Terms and the permissions and restrictions stipulated by law.

5.2.

The purpose of the App is to provide users with an entertainment tool and a spiritual journey through personalized insights powered by artificial intelligence.

5.3.

Users may use the App solely for personal and entertainment purposes. Commercial use is strictly prohibited. Users are solely responsible for the copyright and legality of content they upload. Unless expressly authorized in writing by IANDROOTS, Users may not sell products or services, engage in commercial advertisements, announcements, or similar activities using ASTAIRO.

5.4.

This App uses artificial intelligence technologies. In line with ethical AI principles, Users are informed that outputs are automatically generated and may not always be accurate or reliable. Services are intended for personal and entertainment purposes only and do not constitute professional advice or commercial use.

5.5.

All services offered by this App are for entertainment, self-awareness, and discovery purposes only. Any predictions, insights, or fortune-telling provided through the App are fictional and should not be construed as factual, professional medical, psychological, legal, financial, or life advice.

5.6.

Users agree not to rely solely on the results of the App for making critical life decisions.

5.7.

IANDROOTS does not guarantee the accuracy or reliability of links provided within the App or information transmitted from other applications or sources, and assumes no legal responsibility. Users must comply with the usage and privacy policies of such third-party websites or platforms.

5.8.

Subscription packages are provided "as is" as displayed on the pricing screen at the time of purchase. IANDROOTS reserves the right to modify the contents of future packages.

5.9.

IANDROOTS reserves the right to determine the content and features of the App at its sole discretion. Advertisements may be displayed through Google or Apple platforms, and IANDROOTS shall not be liable for any damages arising from such advertisements.

5.10.

IANDROOTS cannot be held responsible for any third-party advertisements or links contained within the App.

6. Responsibility for the Use of ASTAIRO

6.1.

ASTAIRO has been created solely for entertainment, self-awareness, and discovery purposes. Any commercial exploitation, distribution, or infringement of third-party rights is the sole responsibility of the User.

6.2.

ASTAIRO takes reasonable data security measures in compliance with the GDPR to protect Users' personal data. Please review our Privacy Policy for more details.

6.3.

Users are responsible for the devices, software, internet providers, and infrastructure they use to access the App. IANDROOTS shall not be liable for any inability to use the App due to device or internet-related issues.

6.4.

IANDROOTS reserves the right to determine the devices/versions on which the App can operate. It may determine that the App will not run on devices without certain specifications.

6.5.

The App may be temporarily inaccessible due to updates or improvements. Users shall not have any claims against IANDROOTS in such cases.

6.6.

Device information is recorded to recognize Users. However, due to preferences such as device reset or cookie deactivation, some features may not function.

6.8.

IANDROOTS may introduce additional features and make them subject to additional fees. Users acknowledge that these additional services may not be included within the scope of their existing subscription.

6.9.

It is assumed that the person using the App is the device owner or authorized User. If account information is shared, all liability rests with the User.

6.10.

IANDROOTS shall not be liable for damages resulting from unauthorized access to User accounts.

6.11.

Each account is designated for a single User and may not be shared with third parties.

6.12.

Users agree not to upload viruses, malicious software, or otherwise compromise system security while using the App.

7. Subscription, Cancellation, and Refund Terms

7.1.

Weekly and annual subscription models are available to Users.

7.2.

If membership is canceled, Users will continue to have access to the App until the end of the subscription period.

7.3.

Credit card information is not processed by the App but only by the payment services selected by the User.

7.4.

All purchases made through the App or Website constitute digital content and are non-refundable and non-exchangeable, except where required by law.

7.5.

EU Consumer Notice: Users residing in the EU have the right to withdraw within 14 days. However, this right ceases once digital content is delivered. By completing the purchase, you expressly waive your right of withdrawal.

7.6.

Refunds may only be issued in cases of persistent technical issues attributable to our platform, subject to consumer protection laws. Users must provide documentation evidencing the issue.

7.7.

IANDROOTS may, at its discretion, issue refunds in certain cases.

7.8.

Additional packages are tied to the main subscription; they expire once the main subscription ends.

7.9.

For purchases made via Google Play Store or Apple App Store, the refund policies of those respective platforms shall apply.

8. Disclaimer of Liability and Limitations

8.1.

ASTAIRO and its content are provided "as is" with no express or implied warranties.

8.2.

IANDROOTS does not warrant that ASTAIRO will be error-free or free of viruses.

8.3.

IANDROOTS shall not be liable for:

  • • Inability to use the App
  • • Accuracy or reliability of the content
  • • Transactions conducted through the App
  • • Errors, omissions, unauthorized access
  • • Any other problems related to the App

8.4.

IANDROOTS' liability shall be limited to twice the total membership fees paid by the User or three times the weekly membership fees paid within the last 12 months, whichever is lesser.

9. Personal Data and Privacy

9.1.

Protection of Users' personal data is important to IANDROOTS. Please review our Privacy Policy for further details.

10. Intellectual and Industrial Property Rights

10.1.

All intellectual and industrial property rights of ASTAIRO belong to IANDROOTS.

10.2.

IANDROOTS owns all content, materials, designs, data, texts, visuals, and operations of the App and Website.

10.3.

Content from the App or Website may not be copied, reproduced, distributed, published, or publicly displayed in any form.

10.4.

Users are granted only a non-transferable, limited license for personal use.

10.5.

Users are solely responsible for the content they upload.

11. Prohibited Uses

11.1.

Use of the App for unlawful or unethical purposes is prohibited. Activities such as pornography, drugs, copyright infringement, terrorism, defamation, virus uploading, data scraping, spamming, or hacking are strictly forbidden.

11.2.

IANDROOTS reserves the right to suspend or terminate accounts of Users found in violation, and to report such violations to relevant legal authorities.

12. Violations

12.1.

In case of violation of these Terms, IANDROOTS reserves the right to suspend access or delete the User's account.

13. Termination

13.1.

IANDROOTS may terminate User accounts for various reasons (violations, unpaid fees, legal regulations, etc.).

13.2.

Users may terminate their account by notifying IANDROOTS in writing.

13.3.

Provisions regarding data protection and intellectual property shall remain in force following termination.

14. Records

14.1.

In case of disputes, User data, logs, and notifications retained by IANDROOTS shall constitute conclusive evidence.

15. Integrity

15.1.

If any provision of these Terms is deemed invalid by a court, the remaining provisions shall remain valid and enforceable.

16. Governing Law and Dispute Resolution

16.1.

Disputes arising from the use of ASTAIRO shall be governed by the laws of the Republic of Turkey.

16.2.

All disputes shall be finally resolved under the Istanbul Arbitration Centre Arbitration Rules by a sole arbitrator. The place of arbitration shall be Istanbul, and the language shall be English. Alternatively, Istanbul Central Courts and Enforcement Offices shall have jurisdiction.

17. Information and Contact

17.1.

For any questions regarding these Terms: info@iandroots.com